Privacy policy
Last updated: January 15, 2025. This policy describes how we collect, use, and protect your information.
Information we collect
When you create an account, we collect your name, email address, and password. When you create a listing, we collect property details, photos, and location information you provide. We also collect usage data such as pages visited, search queries, and interaction with listings to improve the platform experience.
How we use your information
We use your information to operate and improve the marketplace, including displaying listings, facilitating buyer-seller communication, personalizing search results, and sending transactional notifications. We may send promotional emails about new features or relevant listings — you can opt out at any time.
Information sharing
We share your listing information publicly on the marketplace. When a buyer sends an inquiry, we share your contact information with them. We do not sell your personal information to third parties. We may share anonymized, aggregated data with partners for market research purposes.
Data security
We use industry-standard encryption (TLS 1.3) for data in transit and AES-256 for data at rest. Passwords are hashed using bcrypt. We conduct regular security audits and maintain SOC 2 Type II compliance. Despite our efforts, no method of electronic storage is 100% secure.
Cookies and tracking
We use essential cookies for authentication and session management. We use analytics cookies (Google Analytics) to understand how visitors use the site. You can disable non-essential cookies through your browser settings without affecting core functionality.
Your rights
You can access, update, or delete your personal information through your account settings. You can request a copy of all data we hold about you. You can delete your account at any time — we will remove your personal data within 30 days, though some information may be retained for legal compliance.
Children's privacy
Our service is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If we learn we have collected data from a child, we will delete it promptly.
Changes to this policy
We may update this privacy policy from time to time. We will notify you of material changes by email or a prominent notice on the platform. Your continued use of the service after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions or requests, email privacy@mobilehomemarketplace.com or write to: Mobile Home Marketplace, Privacy Team, PO Box 12345, Austin, TX 78701.